Shipping Policy
Unless otherwise indicated, products shown on our site are in stock and ready to ship. All shipments include tracking. Please allow 1-3 business days for your item to ship, and for tracking to be added to your order.
Orders over $199 CAD ship FREE within Canada. Orders under $199 CAD are subject to a flat shipping fee, which varies based on your shipping address.
International orders exceeding $199 CAD ship at a reduced rate. All international orders ship via Canada Post Expedited Parcel or International Tracked Packet, unless you select one of the express shipping options (excluding the USA, see our statement on US tariffs).
Express shipping is available via Canada Post XpressPost, or DHL, depending on the region, subject to a flat fee based on your shipping address. DHL shipping is not available within Canada. Express shipping is offered at a reduced rate for orders exceeding $199 CAD.
We ship worldwide and commit to shipping quickly. We cannot control the shipping process once we have handed your package off to the courier. This means customs delays or misplaced packages are not our responsibility. Orders shipped to addresses outside of Canada may incur additional taxes, duties or other fees charged by the shipper and is beyond our control. Shipping times displayed on our site are estimates only, and packages may arrive more quickly or slowly, depending on a multitude of uncontrollable factors.
If you have any questions or concerns about our shipping policies, do not hesitate to contact us.
Statement on United States Import Tariffs
September 14, 2026: Despite the ongoing tariff regime imposed upon Canada by the USA, the USMCA trade agreement still applies, so we are still able to send shipments via DHL to the contiguous United States.
However, we are no longer able to cover the costs of any additional duties or tariffs, and you may therefore be required to pay additional charge at time of delivery.
We provide all the required documentation to DHL to prove that our products are USMCA-compliant, and therefore qualify for a reduced tariff rate, but import fees and tariffs are charged by Customs & Border Patrol at time of import and are completely out of our hands.
If you refuse to pay applicable import fees on your order and it gets returned to sender, we will not be able to provide you with a refund.